Home > Support > Knowledge Base
Knowledge Base
 
Reset Search
Search
 

 

Knowledge

Digi International Device Cloud/Remote Manager Notice: November 23, 2015 - End use of Etherios domain names in device configurations

« Go Back

Information

 
Article Number000005873
Problem Resolution
On 23 November, 2015, Digi International sent out an email with the following guidance:

With the recent sale of Etherios to West Monroe Partners, Digi International no longer owns the domains etherios.com or etherios.co.uk.  As a result, we strongly encourage all Device Cloud (or Remote Manager) users to reconfigure any devices or applications currently using either of those domain names.
  • If your application or devices use either login.etherios.com or login.etherios.co.uk for access to Device Cloud or Remote Manager, use my.devicecloud.com in the device's configuration instead.  
  • If your devices are using time.etherios.com for NTP time sync services, use time.devicecloud.com in the configuration instead.
  • If you use NTP pool servers in your NTP Server configuration 0.time.devicecloud.com and 1.time.devicecloud.com can be used.
Please keep in mind that this guidance does not affect the url to use for login to either Digi Device Cloud or Remote Manager, this only applies to the configuration within the device itself.  The login URLs for Digi Device Cloud and Remote Manager are as follows:

Digi Device Cloud login:  https://devicecloud.digi.com/login.do
Digi Remote Manager login:  https://remotemanager.digi.com/login.do

West Monroe Partners has agreed to maintain the two login and time hostnames on etherios.com  until end of June 2016; however, Digi cannot guarantee availability around those hostnames, nor do we have any control over DNS issues (should any arise).

We request that you check your devices for  you make these changes as quickly as possible, in order to ensure continuity of service.
 

Feedback

 

Was this article helpful?


   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255